Booking an interpreter

Phone

Phone or book a professional telephone interpreter with Language Line.

We require at least 24 hours notice for a booking request.

Language Line is available from Monday - Friday 9am to 6pm and Saturday 9am to 2pm.

There is no charge for booking. A booking is not usually necessary. Reasons you may wish to make a booking could include length of call or complexity of the assignment.

Please ensure that you include the following:

  • Name of your organisation:    
  • Your name:    
  • Your contact telephone number:    
  • Your email address:    
  • Date of the booking:
  • Time of the booking:
  • Language required:    
  • Approximate length of time for the call:    
  • Gender of the interpreter: (if required)

Once the team has confirmation of the interpreter, they will send you an email with instructions on how to complete the booking.

Please note that this is for a telephone interpreter only.

Email:    Language.Line@dia.govt.nz

Or

Phone:    0800 656 656

Cancellations

We require at least 24 hours notice of the cancellation of any booking. If the booking isn't used or cancellation is received with less than 24 hours notice, you will be charged for the call.