How Language Line works

Language Line telephone interpreting logo

Language Line - telephone interpreting service

Monday to Friday 9.00am - 6.00pm
and Saturday 9.00am - 2.00pm. Excluding New Zealand Statutory Holidays


Christmas and New Year hours

Friday 22 December 2017 9:00am - 6:00pm
Saturday 23 December 2017 9:00am - 2:00pm
Monday 25 December 2017 CLOSED
Tuesday 26 December 2017 CLOSED
Wednesday 27 December 2017 9:00am - 5:00pm
Thursday 28 December 2017 9:00am - 5:00pm
Friday 29 December 2017 9:00am - 5:00pm
Saturday 30 December 2017 CLOSED
Monday 1 January 2018 CLOSED
Tuesday 2 January 2018 CLOSED
Wednesday 3 January 2018

9:00am - 6:00pm
(Normal Hours)

How to use the service

To get an interpreter, visit or telephone a participating agency.

  • Ask for Language Line and the language you want.
  • You will be asked to wait (please do not hang up the telephone).
  • A professional interpreter will join you on the phone, usually within two minutes to help you talk to the agency.

For a list of Participating Agencies

For a list of the 44 Languages

We welcome queries and feedback, or if you are interested in joining Language Line, please email our team on

You can read this in the following languages

Arabic Chinese Hindi Japanese Korean
Māori Portuguese Samoan Spanish Tongan