How Language Line works

Language Line telephone interpreting logo

Language Line - telephone interpreting service

Monday to Friday 9.00am - 6.00pm
and Saturday 9.00am - 2.00pm. Excluding New Zealand Statutory Holidays

 

Language Line hours during Christmas and New Year.

Monday 24 December 9am - 5pm
Tuesday 25 December CLOSED
Wednesay 26 December CLOSED
Thursday 27 December 9am - 5pm
Friday 28 December 9am - 5pm
Saturday 29 December CLOSED
Monday 31 December 9am - 5pm
Tuesday 1 January CLOSED
Wednesday 2 January CLOSED
Thursday 3 January Normal Hours

How to use the service

To get an interpreter, visit or telephone a participating agency.

  • Ask for Language Line and the language you want.
  • You will be asked to wait (please do not hang up the telephone).
  • A professional interpreter will join you on the phone, usually within two minutes to help you talk to the agency.

For a list of Participating Agencies

For a list of the 44 Languages

We welcome queries and feedback, or if you are interested in joining Language Line, please email our team on Language.Line@dia.govt.nz

You can read this in the following languages

Arabic Chinese Hindi Japanese Korean
Māori Portuguese Samoan Spanish Tongan