How Language Line works

Language Line telephone interpreting logo

Language Line - telephone interpreting service

Monday to Friday 9.00am - 6.00pm
and Saturday 9.00am - 2.00pm. Excluding New Zealand Statutory Holidays


Language Line hours during Christmas and New Year.

Monday 24 December 9am - 5pm
Tuesday 25 December CLOSED
Wednesay 26 December CLOSED
Thursday 27 December 9am - 5pm
Friday 28 December 9am - 5pm
Saturday 29 December CLOSED
Monday 31 December 9am - 5pm
Tuesday 1 January CLOSED
Wednesday 2 January CLOSED
Thursday 3 January Normal Hours

How to use the service

To get an interpreter, visit or telephone a participating agency.

  • Ask for Language Line and the language you want.
  • You will be asked to wait (please do not hang up the telephone).
  • A professional interpreter will join you on the phone, usually within two minutes to help you talk to the agency.

For a list of Participating Agencies

For a list of the 44 Languages

We welcome queries and feedback, or if you are interested in joining Language Line, please email our team on

You can read this in the following languages

Arabic Chinese Hindi Japanese Korean
Māori Portuguese Samoan Spanish Tongan