How Language Line works

Language Line telephone interpreting logo

Language Line - telephone interpreting service

Monday to Friday 9.00am - 6.00pm and
Saturday 9.00am - 2.00pm.

Excluding New Zealand Statutory Holidays.


How to use the service

To get an interpreter, visit or telephone a participating agency.

  • Ask for Language Line and the language you want.
  • You will be asked to wait (do not hang up the telephone).
  • A professional interpreter will join you on the phone, usually within two minutes to help you talk to the agency.

For a list of Participating Agencies

For a list of the 44 Languages

We welcome queries and feedback, please email our team on

You can read this in the following languages

Arabic Chinese Hindi Japanese Korean
Māori Portuguese Samoan Spanish Tongan