Intercultural Capability Resources

Image of books piled upThemes

Intercultural research and studies

Title Cultural studies in Aotearoa New Zealand: identity, space and place / edited by Claudia Bell and Steve Matthewman
Imprint South Melbourne, Vic: Oxford University Press, 2004


Part 1 - Space and Place; Cultural Studies for Shaky Islands; Virtual Spectatorship and the Antipodal; More Than Sand: Theorising the Beach; Lord of the Rings: Landscape, Transformation, and the Geography of the Virtual; Queer Here: Sexuality and Space in Contemporary Cultural Studies; Eternal Recurrence of the Trivially New: Food and Popular Culture; Post Empire: A Philatelic Ecology

 Part 2 - Identity; ‘Half-Castes’ and ‘White Natives’: The Politics of Maori—Pakeha Hybrid Identities; Kapa Haka as a ‘Web of Cultural Meanings’; The Dilemma of Souvenirs; Kiwiana Revisited; There Will Always Be a Taupo: Some Reflections on Pakeha Culture

Part 3 - Youth Culture; Keeping it Real (Indigenous): Hip Hop in Aotearoa as Community, Culture, and Consciousness; Wicked Wardrobes: Youth and Fashion in Aotearoa New Zealand; When Reality TV Goes Wrong; Keeping in (and out of) Touch: Telecommunications and Mobile Technocultures

Class 306 CUL
Title Discovering diversity: how the diverse values and beliefs of world religions are shaping our identity
Author Armstrong, Jocelyn.
Imprint North Shore, N.Z.: Pearson, 2009.
Abstract Contents : Shaping a future -- New cultures, new religious faiths -- A multicultural nation -- Judaism's rites of passage -- Christianity's festivals -- Islam's way of life -- Hinduism's living stories -- Buddhism's ethics and meditation -- Sikhism's symbols -- The challenges of diversity -- Responding to the challenges -- Inquiry and discovery.
Class 200 ARM
Title Centre for Applied Cross-Cultural Research (CACR)
Abstract CACR is an interdisciplinary, applied research centre engaged in research, training, public education, consultancy and policy advice, located at the Victoria University of Wellington
Title The Hofstede Centre
Abstract An international consulting organisation using Hofstede’s concepts & presenting graphs comparing countries using Hofstede’s five cultural dimensions

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Experiences and stories from New Zealand ethnic peoples

Title The authentic voice: the best reporting on race and ethnicity / edited by Arlene Notoro Morgan, Alice Irene Pifer, and Keith Woods
Imprint New York: Columbia University Press, 2006
Abstract "The need for culturally sensitive, accurate, and well-crafted reporting on race and ethnicity is as important as ever. Selected from works honored in the" Let's Do It Better! Workshop on Journalism, Race, and Ethnicity" held at the Columbia Graduate School of Journalism, the television and newspaper stories in this collection are much-needed examples of excellence in reporting. The Authentic Voice is the most comprehensive multimedia tool to date on the coverage of race and ethnicity. The text, DVD, and website project is a unique resource, featuring interviews with leading journalists, including Ted Koppel, interactive discussion points, teaching tips and weblinks that are a must for journalism educators and professionals who want to improve their craft."
Class 070.449 AUT
Title The changing face of New Zealand: new arrivals tell their stories
Author Newburn, Denny
Imprint North Shore, N.Z.: Pearson Longman, 2009
Abstract "'The Changing Face of New Zealand' looks at the increasing diversity in our society, focusing on new immigrants.  Four of the chapters begin with an interview with students who belong to one of the cultures discussed in the text.  Differences and similarities between people from different ethnic backgrounds are explored and students are asked to consider the positive side of belonging to a multicultural society, with the intention of increasing understanding and tolerance. Students are also asked to reflect on the challenges faced by those new to New Zealand and to think of ways to help newcomers meet these challenges." - back cover
Class 325.93 NEW
Title The crescent moon : the Asian face of Islam in New Zealand
Author Westra, Ans
Company Asia New Zealand Foundation
Imprint Wellington, N.Z.: Asia NZ Foundation, 2009
Abstract "'The Crescent Moon' opens new doors into the lives of the largest group of Muslims in New Zealand and in the world as a whole: those of Asian descent.  Photographer Ans Westra and writer Adrienne Jansen - armed with a camera and a tape recorder - take a trip through the country, catching up with people in their everyday lives.  Meet a very diverse group, ethnically, culturally, and theologically.  There are lawyers and farmers, computer trainers and butchers, fourth generation New Zealanders and new migrants.  The talk with disarming honesty about the media, about 9/11, about identity, about their faith - but mostly they just talk about who they are and their life in New Zealand today."-cover
Class 297.0993 WES
Title The first door that opened: experiences of migrants in Wellington's volunteer sector
Author Gray, Rebecca
Company Volunteer Wellington
Imprint Wellington, N.Z.: Steele Roberts Publishers: Volunteer Wellington, 2008
Abstract Every year Volunteer Wellington puts more than 1500 capable volunteers in touch with community agencies that need their help. Lately almost half the volunteers are recent migrants. This is the first comprehensive study of their experiences.
From interviews — a teacher from China, a scientist from Iraq, an accountant from India and a musician from Germany — we discover the demands on migrants as they seek a new life in New Zealand, and the many ways volunteering has been a vital first step.
In his introduction Governor-General Anand Satyanand says that volunteering offers the opportunity to meet people, improve language skills and gain a better understanding of what it is to be a New Zealander. It can also lead to employment opportunities. And as Ping Ping from China points out, there are just as many advantages for New Zealanders in opening their doors to volunteers from elsewhere. “Because they are different, that’s why they make your life rich. Make you feel colourful!” - website
Class 361.37 GRA
Title Life in New Zealand: settlement experiences of skilled migrants: results from the 2005 survey
Company New Zealand. Dept. of Labour
Imprint Wellington: Dept. of Labour, 2006
Abstract "The Settlement Experiences Feedback Survey (SEFS) gains feedback from migrants about their settlement experiences and outcomes in New Zealand (12 months after residence approval).  These migrants were approved for residence through the Skilled and Business Streams. The SEFS survey captures a range of information relating to migrants' initial settlement in New Zealand such as employment and income, housing, children's schooling and satisfaction with living in New Zealand."-website
Class 331.62 LIF

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Intercultural communication and learning

Title Communication between cultures
Author Samovar, Larry A
Edition 6th ed
Imprint Belmont, CA: Thompson Wadsworth,, 2007
Abstract "COMMUNICATION BETWEEN CULTURES continues with the features that have made it the best-selling text for the intercultural communication course. The new edition of this leading gives students an understanding and appreciation of different cultures and helps them develop practical skills for improving their communication with people from other cultures. It's renowned for being the only text on the market to consistently emphasize religion and history as key variables in intercultural communication. Packed with the latest research and filled with numerous, compelling examples that force students to examine their own assumptions and cultural biases, this book helps students understand the subtle and profound ways culture affects communication. The book is divided into four interrelated parts: Part I introduces the study of communication and culture; Part II focuses on the ability of culture to shape and modify our view of reality; Part III puts the theory of intercultural communication into practice; and Part IV converts knowledge into action."-
Class 303.482 SAM
Title Contemporary leadership and intercultural competence: exploring the cross-cultural dynamics within organizations / edited by Michael A. Moodian
Imprint Los Angeles, USA : SAGE Publications, 2009
Abstract "Contemporary Leadership and Intercultural Competence is a breakthrough text that features contributing chapters from some of the world’s leading scholars in the field of cross-cultural leadership. The book comprises 20 chapters that examine the evolving role of cultural diversity in the workplace, the application of cultural comprehension to organizations, and the measurement of various aspects of intercultural competence." - publisher's website
Class 658.4 CON
Title Cultural intelligence: a guide to working with people from other cultures
Author Peterson, Brooks.
Imprint Yarmouth, Me.: Intercultural Press, 2004
Abstract "Packed with dozens of engaging stories, case examples and humorous contemporary cartoons, Cultural Intelligence is the perfect antidote for overcoming cross-cultural differences, improving workplace communication, building solid business relationships and contributing positively to your organization's bottom line. ; More than 15,000 people have used the Peterson Cultural Style Indicator. Here, Dr. Peterson defines what cultural intelligence is and explores the skills and characteristics required to work effectively with international clients, customers and business partners - or inside any team, department or organization with a rich mix of cultural perspectives. Using a set of twenty business-oriented dimensions, the author helps you examine your own cultural style and determine that of others in six vital areas: management, strategy, planning, personnel, communication and reasoning. The crowning piece is a set of key action steps for increasing your own cultural intelligence” 
Class 303.482 PET
Title Intercultural communication: a reader
Author Samovar, Larry A.
Edition 11th ed
Imprint Belmont, CA: Thomson/Wadsworth, 2006
Abstract "INTERCULTURAL COMMUNICATION: A READER is based on the idea that successful intercultural communication is a matter of highest importance if humankind and society are to survive. This text is theoretical and practical so that the issues associated with intercultural communication can be first understood and then acted upon. This broad-based, highly engaging reader, compiled by the authors who defined the course, includes a balance of articles -- some commissioned solely for this text --that discuss the classic ideas that laid the groundwork for this field, as well as those that investigate the field's latest research and ideas. Material is presented in context that allows students to read, understand and then apply the concepts to their lives to ensure that they are effective, culturally aware communicators."- 
Class 303.482 SAM
Title How else do we say hello: cross cultural encounters in the workplace
Author Faisandier, John
Imprint Human Resources Jun/Jul 2011, p. 18-19
Abstract How can we relate? Because working with cultural diversity can be difficult, there is a temptation to ignore it altogether and say that, as people, we are all the same. It is our shared humanity that brings us together. This is more likely to be the view of someone in the dominant culture and who may well unconsciously define 'shared humanity' as 'our cultures way of understanding humanity'. People from the minority culture may go along with this view in order to keep the peace and fit in to their new society, even when their daily experience is that they are indeed different.
For many in the majority culture the unfamiliar practices in the other person's culture, and the unseen values and beliefs underlying those practices, may be a challenge to their learned assumptions. They don't automatically know how to relate to someone from a different culture. For example, how do you greet someone? Do you shake hands and look them in the eye, do you bow, do you touch noses, or do you kiss them on the cheek?
The challenge of working cross culturally is to answer the question. How else can we relate? How else can we say hello so that the other person knows that we are interested in them? How else can we begin the conversation that allows the other person to bring the genius of their culture to inform our way of doing business?
Title Intercultural Communication: A Reader
Author L, Samovar et al
Imprint 2014
Abstract This new special, anniversary edition of INTERCULTURAL COMMUNICATION: A READER, celebrates 40 years of publication. In compiling this Fortieth Anniversary Edition, the editors reviewed over 600 articles from the previous 13 editions and selected those essays that educators, both in the United States and abroad, have considered foundational to intercultural communication teaching and research. These essays also illustrate the growth and direction of the field since the early 1970s. This edition offers a series of essays that enables students to gain an appreciation and understanding of intercultural communication. Material is presented in a context that assists students in comprehending and then applying course concepts to their lives. These core readings also demonstrate the historical development and philosophical evolution of the field. As with prior editions, the Reader continues to convey the idea that successful intercultural communication is a matter of highest importance in this globalized, interconnected world. The concluding chapter, “New Perspectives: Prospects for the Future,” contains five new essays by leading intercultural communication scholars. These original works offer insight into new directions for intercultural communication in the coming decades
Title Equal Employment Opportunities Trust (EEO Trust)
Abstract Provides information and tools on EEO to employers and raises awareness of diversity issues in the workplace.  Free workplace toolkits available and resources from the Trust library
Title Centre for Intercultural Learning (CIL)
Abstract A Canadian government website (Foreign Affairs and International Trade).   The Centre is Canada's largest provider of cross-cultural and international training services for internationally-assigned government and private sector personnel.  The CIL home page provides “Links to the best Web sites for virtually every country in the world; and, answers to intercultural questions from a Canadian and a local point of view”

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Approaches to ethnic diversity

Title The intercultural city: planning for diversity advantage
Author Wood, Phil, 1959
Imprint London: Earthscan, 2008
Abstract Contents:
Introduction : setting the scene
The urge to define, sort and categorize
The context of diversity
Living apart : segregation
Living together then : a short history of urban encounter
Living together now : modern zones of encounter
Diversity advantage : the benefits of cross-cultural interaction
The city through an intercultural lens
A new intercultural citizenship
Indicators of openness and interculturalism
Conclusions : the ecology of the new civics
Class 305.8 WOO
Title Special measures to reduce ethnic disadvantage in New Zealand: an examination of their role
Author Callister, Paul
Imprint Wellington: Institute of Policy Studies, School of Government, Victoria University of Wellington, 2007
Abstract "During the post-war era, governments in New Zealand and in many other countries have introduced policies designed to achieve greater equality between ethnic groups. These have variously referred to as 'positive discrimination', 'preferential treatment', 'affirmative action', 'measures to ensure equality' and 'special measures'.; The book considers the measurement of ethnicity and the causes of ethnic disadvantage, the nature and history of special measures in New Zealand, and the strengths and weaknesses of such measures. It concludes with reflections on the circumstances under which such measures are likely to be most effective, as well as politically acceptable."-Back cover
Class 305.8 CAL
Title Human Rights Commission (HRC)
Abstract The HRC champions fundamental human rights as a framework for a fair and just society for all people of New Zealand.  This website includes information about the New Zealand Diversity Action Programme and the Equal Employment Opportunities (EEO) Programme.
Title Superdiversity Centre
Author Callister, Paul
Imprint Wellington: Institute of Policy Studies, School of Government, Victoria University of Wellington, 2007
Abstract The recently launched superdiversity centre features two publications both available online: The Superdiversity Stocktake: Implications for Business, Government and New Zealand and Superdiversity, Democracy and New Zealand’s Electoral and Referenda Laws.

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