language line

  • How Language Line works

    Find out how Language Line, the professional telephone interpreting service works for you.

  • Joining Language Line

    Fast track your organisation's access to professional interpreting at Language Line.Photograph of hands shaking



  • Interpreter?

    Language Line

    Do you know someone that needs an interpreter?

    Language Line can provide interpreters over the phone in 44 Languages.

    To get an interpreter, any member of the public can call or visit an organisation that has access to this service, just state the language needed.

    Language Line is available from Monday to Friday 9am – 6pm and Saturday 9am – 2pm.

  • Congratulations to everyone who makes Language Line so successful!

    Image of two people sitting beside of phone with language Line materials around them depicting using a telephone interpreter

    There were smiles all round this month as Language Line, the telephone interpreting service passed a special milestone.

    Since its beginnings in 2003, there have been more than half a million calls to Language Line to get telephone interpreting sessions. That means many more individuals and families have been able to overcome the language barriers to access the services they need.

  • Languages

    The list of 44 languages that Language Line currently uses

  • Participating Agencies

    Check out the latest list of participating agencies that can access Language Line.Photograph of multiple buildings - depicting participating agencies

  • Using Language Line

    Photograph of a telephone interpreting session in progressClarity of communication means efficiencies, reduction of risk and more equity.

  • Minister's update August 2015

    I recently issued a press release that revealed that more than 1000 people a week are using the telephone interpreter service Language Line.  Language Line, which operates through the Office of Ethnic Communities, offers clients of participating agencies free interpreting in 44 languages.

  • Minister's Update - July 2014

    Eid Mubarak – Blessed Eid to you all. It was wonderful to host Parliamentary Eid celebrations last week with the Prime Minister John Key, Members of Parliament and Muslim New Zealanders from across the country. Celebrating events like Eid at Parliament is a great chance to create better understanding and to show national solidarity and cultural appreciation.

  • Use your own language to get help to stop smoking

    Image of broken cigarette on a calendar with quit today

    You can now stop smoking and benefit from immediate health gains even if you don’t speak English.  That’s because Quitline offers practical support and counselling through qualified interpreting in the 44 languages of Language Line. People who choose to stop smoking are helped by Quitline with lozenges, nicotine patches and gum. Quitline say these aids address the chemical part of the addiction but the service also helps with two other facets: the emotional and habitual parts of smoking.